Find answers to the 11 most frequently asked questions.
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5
Making a Donation
It\'s simple! Choose a project you care about, click "Donate", choose your amount and payment method (Mobile Money, Crypto, or Bank Transfer). Then make the payment and upload your proof (screenshot or receipt). Our team validates your donation within 24 hours.
No, you can donate without creating an account. Just provide your name and email to receive confirmation. However, creating an account lets you track your donation history and receive project updates.
The minimum donation is 500 FCFA. There is no maximum — every contribution, no matter the size, makes a real difference!
Yes! Donations are accepted even after the goal is reached. Extra funds allow the project team to strengthen their actions and go even further.
You will receive a confirmation email once our team validates your donation (usually within 24 hours). You can also track your donation status in your dashboard if you have an account.
2
Payment Methods
We accept: Mobile Money (MTN MoMo, Orange Money and all worldwide operators), Cryptocurrencies (Bitcoin BTC, USDT TRC20) and Bank Transfer (SEPA and international). Check the Payment Methods page for exact references.
Yes. We do not store any banking or card data. Payments are made directly through your Mobile Money app, crypto wallet, or bank. We only receive a transaction proof for validation.
2
Projects & Creators
First create an account, then go to your dashboard and click "Create a project". Fill in the title, description, financial goal, category, and add images. Your project will be reviewed by our team before publication.
Our team reviews projects within 24 to 72 hours. We verify the project\'s legitimacy, description clarity, and compliance with our community guidelines.
2
Account & Privacy
Yes. We never sell or share your data with third parties. Your information is only used to process your donations and send necessary confirmations. You can choose to make your donation anonymous.
Go to your dashboard → My profile → "Security" section to change your password. You\'ll need to enter your current password to confirm.
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